06210819 - Intercultural management

Crédits ECTS 3
Volume horaire total 20
Volume horaire CM 12
Volume horaire TD 8

Responsables

Objectifs

This course concerns the principles of intercultural management. Students will get familiar with different paradigms and models in this field. In a globalized world where professionals and individuals are more and more often exposed to different cultures the need of deeper understanding of the impact of culture on behavior, learning styles, leadership and management is crucial for future managers. The aim of this course is to provide participants with some of the most common concepts and models in intercultural management in order to have a “toolbox” at hand when analyzing, interpreting and managing intercultural situations.

TARGETED KNOWLEDGE

  • Knowledge of the different paradigms and models in intercultural managementt


TARGETED SKILLS

  • Openness
  • Raise self- and other-awareness
  • Be able to draw a link between the theoretical models and concepts in intercultural management and the practice of a manager in an international environment
  • Be able to analyze intercultural situations and incidents with the help of theoretical models and concepts
  • Be able to develop appropriate strategies in order to resolve possible intercultural conflicts 
  • Be able to work, interact and communicate in a cross-cultural environment

CSR DIMENSION
The participants are encouraged to act and consult in accordance with the ethical standards and norms defined by the iaelyon (Charte de Responsabilité Sociétale et des engagements des membres de la communauté de l'iaelyon)

Contenu

OVERVIEW

1. Introduction
a. The history of intercultural management
b. Three paradigm in intercultural management
c. Case study 

2. Understanding otherness and discord
a. Concepts and analytical approaches; LESCANT model, dimensional models (Hall & Hall, Hofstede, Trompenaars, TMC…), Globe study, etc.
b. Management situations requiring intercultural competencies (market entry, intercultural collaboration and communication, M&A, International teams, leadership, company culture  & cultural change, expatriation…)
c. Testimonial Expatriate 

3. Competencies and Resources
a. Different models of cultural competencies (Bolten, Barmeyer…)
b. Development and training of intercultural competencies (Framework of intercultural  training methods, Intercultural interaction, training tools (eg. Cultural orientation indicator, Cultural profile indicator…), intercultural learning styles, …
c. Students’ videos about an intercultural encounter 

4. Achieving complementarity and Synergy
a. Concepts and analytical approaches (Bennet, Adler, Chevrier, TMC…)
b. Students’ video about an intercultural encounter d.    Intercultural team challenge: Analyzing company culture with the KPI (Cultural profile indicator)

Bibliographie

BOOKS USED AS REFERENCE:
  • Barmeyer, Christoph / Franklin, Peter (2016): Intercultural management. A case-based approach to achieving complementarity and synergy.- Palgrave, London 
  • Schein, Edgar (2010): Organizational Culture and Leadership.-Jossey Bass, 4th edition, San Francisco

PUBLICATIONS OF THE iaelyon FACULTY REGARDING THE SUBJECT OF THE COURSE
  • Barmeyer, Christoph / Mayrhofer, Ulrike: Le management interculturel : facteur de réussite des fusions-acquisitions internationales ?, Gérer et Comprendre, N° 70, 2002, p. 24-33 
  • Barmeyer, Christoph / Mayrhofer, Ulrike:  Culture et relations de pouvoir : une analyse longitudinale du groupe EADS, Gérer et Comprendre, 2007, N° 88, p. 4-20
  • Barmeyer, Christoph / Mayrhofer, Ulrike: The Contribution of Intercultural Management to the Success of International Mergers and Acquisitions : An Analysis of the EADS Group, International Business Review, Vol. 17, N° 1, 2008, p. 28-38
  • Barmeyer, Christoph / Mayrhofer, Ulrike: Management interculturel et processus d’intégration : une analyse de l’alliance Renault-Nissan, Management & Avenir, N° 22, 2009, p. 109-131 
  • Barmeyer, Christoph / Mayrhofer, Ulrike: How has the French cultural and institutional context shaped the organization of the Airbus Group ?, International Journal of Organizational Analysis, Vol. 22, N° 4, 2014, p. 426-448
  • Mayrhofer, Ulrike: Management interculturel, Vuibert, 2017
  • Mayrhofer, Ulrike / Roth, Fabrice : Culture nationale, distance culturelle et stratégies de rapprochement : une analyse du secteur financier, Management International, 2007, Vol. 11, N° 2, p. 29-40

Contrôles des connaissances

Final Exam
Oral
Group presentation - Case study

Continuing Examination
In class examination
Create a short video (3-5 min max.) Individual work

Informations complémentaires

TEACHING METHODS
PPT presentations, individual and group work, break-out sessions, class discussions and presentations, case studies
The active participation of the students is mandatory in order to make this course an interesting, rich and cross-cultural experience. 

PRE-REQUISITE
Students should have a first experience in an international environment Openness toward the others, willingness to share experience and knowledge Ability to question and challenge own frameworks, beliefs and behavior A good understanding of basic business functions is helpful Ability to analyze critically