06290592 - Project Management

Hands-on course to explore the essential concepts on project management, moving from Design Thinking to ensure customer centricity to all the phases of a project lifecycle. When to use Agile, when to use Waterfall, and when to mix both.

Estimation of private study (outside of contact hours): 10 hours

CSR DIMENSION
Historically, companies were focus almost exclusively on financial results. This fact is changing because the notion of value perceived by stakeholders is changing too. Corporate Social Responsibility (CSR) is a new old idea where the corporate sector incorporates social and environmental concerns in its strategies and plays a more responsible role in the world.
Projects that aim to have a positive impact on society needs to succeed. And in other to succeed those project needs the properly identify value, to have the right structure, to define the right goals, to administrate the means to finally capture vale for stakeholders.
This is this training about.

TARGETED KNOWLEDGE AND SKILLS

• Understand the project management life cycle in order to manage a project from the idea to its realization.
• Understand Design Thinking to properly define Project Scope and then ensure customer centricity.
• Be able to choose between a predictive project management approach or an agile project management approach. Be able to understand when and how combinate them.
• Develop leadership skills and techniques to work with others to complete projects effectively and efficiently.
• Acquire knowledge of how project management impacts strategy and business success by understanding Portfolio Management.
• Utilize change management practices to ensure end user acceptance.

1. Introduction to waterfall methodology (Project Management)
2. Business case presentation (by the client)
3. Introduction to Service Design (for scope definition)
4. Hands-on activity to identify the best possible solution
5. Introduction to agile methodology (Project Management)
6. Hands-on activity to structure the project plan
7. Introduction to Change Management
8. Hands-on activity to structure the change management related activities
9. Each MBA candidate presents their outcomes and recommendations to the client
10. Client feedback

At the end of the day, the MBA candidate should:

• be able to understand the main project management methodologies to have better chances to succeed managing a project
• have applied at least one of these methodologies
• be able to identify and manage project key success factors

BOOKS USED AS REFERENCE:

1. A Guide to the Project Management Body of Knowledge, PMBoK 7 Edition [ISBN-13: 978-1628256642], Project Management Institute
2. A Guide to the Project Management Body of Knowledge, PMBoK 6 Edition [ISBN-13: 978-1628251845], Project Management Institute
3. How Successful Organizations Implement Change: Integrating Organizational Change Management and Project Management to Deliver Strategic Value [ISBN-13: 978-1628253863], Emad E. Aziz and Wanda Curlee
4. Portfolio, Program and Project Management [ISBN-13: 978-1628250886], Project Management Institute
5. ADKAR: A Model for Change in Business, Government, and our Community [ISBN-13:‎ 978-1930885509], Jeffrey M. Hiatt
6. The Goal: A Process of Ongoing Improvement [ISBN-13: ‎978-0884271789], Eliyahu M. Goldratt
7. This is Service Design Doing [ISBN-13: 978-1491927182], Marc Stickdorn
8. Value Proposition Design: How to Create Products and Services Customers Want [ISBN-13: 978-1118968055], Louise Downe
9. Good Services: How to Design Services that Work [ISBN-13: ‎978-9063695439], Louise Downe
10. Sense and Respond: How Successful Organizations Listen to Customers and Create New Products Continuously [ISBN-13: ‎978-1633691889], Jeff Gothelf and Josh Seiden
11. The Experience Economy, with a New Preface by the Authors: Competing for Customer Time, Attention, and Money [ISBN-13: ‎978-1633697973], B. Joseph Pine II and James H. Gilmore
12. Manifesto for Agile Software Development [https://agilemanifesto.org/]
13. Radical agile [https://agileradical.org/]
14. Scrum guide [https://scrumguides.org/]
15. Modern agile [https://modernagile.org/]
16. SAFe [https://www.scaledagileframework.com/]
17. Draft.io Agile templates (virtual post its) [https://draft.io/fr/examples]

Continuing Examination
Written for the group assessment and oral for the individual presentations

TEACHING METHODS

This course consists in solving a real business problem for a local company. The company describes the problem, and the MBA candidates will frame the problem, propose creative solutions, define the project scope and structure the project plan to deliver a realistic solution.

TEACHING MATERIAL:
PowerPoint, videos, white papers, in-person interviews, research, and other related activities.