06260048 - Cross-Cultural Management

Part 1 (Lorella Pignet-Fall):
Interculturally effective persons have an understanding of the concept of culture and the influence it will have on their life and work abroad. Working across cultures creates many challenges for today’s international professional
This module will help students to understand what we mean by culture and cross cultural management. Communicating effectively in this changing world requires new managerial and multi-cultural skills.

Part 2 (Thierry Savatier):
International business requires a serious knowledge of cross-cultural relationships and management in order to work effectively and in harmony with foreign partners. This module will provide the students with examples coming from professional experience concerning crosscultural management, with a focus put on 2 specific cultures: China and Finland.

TARGETED KNOWLEDGE
Part 1 (Lorella Pignet-Fall):
To familiarize students with the key concepts of cross cultural management
Part 2 (Thierry Savatier):
Better understanding of cross-cultural dimensions in a business environment

TARGETED SKILLS
Part 1 (Lorella Pignet-Fall):
Learning to work together in multicultural and multifunctional l teams
Part 2 (Thierry Savatier):
Ability to deal with cross-cultural situation.

Part 1 (Lorella Pignet-Fall):

• notions on “values”, “behaviors , rules and standards”, “identity” , “group and communication”
• cultural diversity and management , stereotypes and prejudices
• how best to handle international projects and coordinate multicultural teams
• decoding and explaining cultural differences in management
• keywords for international communication

Part 2 (Thierry Savatier):
The content includes an approach of key concepts:

• Cross-cultural experience
• Cross-culturel management styles
• How to motivate people from another culture
• Decision-making process depending on cultures
• Culture and organisation (including company culture)
• Cross-cultural teamworking, recruiting policy, product adaptation
• Approach of Chinese and Finnish cultures (business etiquette, management style, negotiation, business meetings, socialisation)
• Case studies

BOOKS USED AS REFERENCE:

Part 1 (Lorella Pignet-Fall):
Chaouite, Abdellatif (2007), L’interculturel comme art de vivre, L’Harmattan.
Lewis, Richard D. (2005), When cultures collide: leading across cultures, 3rd ed., Nicholas Brealey International.

Part 2 (Thierry Savatier):
Gruère, Jean-Pierre and Morel, Pierre (1991), Cadres français et communications interculturelles, Eyrolles.
Hall, Edward T. (1971), La Dimension cachée, Seuil.
Hall, Edward T. (1979), Le langage silencieux, Le Seuil.
Hall, Edward T. (1984), Au-delà de la culture Le Seuil.
Trompenaars, Fons (1993), Riding the waves of culture, The Economist Books.

EMBLEMATIC BOOKS OR RESEARCH PAPERS REGARDING THE SUBJECT OF THE COURSE
Hofstede, Geert, Hofstede, Gert Jan & Minkov, Michael (2010), Cultures and organizations: Software of the mind, 3rd ed., McGraw Hill.

PUBLICATIONS OF THE iaelyon FACULTY REGARDING THE SUBJECT OF THE COURSE
Mayrhofer, Ulrike (2017), Management interculturel, Vuibert.

Continuing Examination
In class examination
Nature of student work and proportion weight:
Part 1 (Lorella Pignet-Fall):
Case business study (50%)
Part 2 (Thierry Savatier):
Case study coming from a real business situation (50%)

TEACHING METHODS

Part 1 (Lorella Pignet-Fall):
Lectures and case studies.

Part 2 (Thierry Savatier):
Lecture based on a Powerpoint support presentation including some videos and exchanges with the participants.

PRE-REQUISITE

Part 1 (Lorella Pignet-Fall):
Students should have an "open minded " approach in term of international and cross cultural management

Part 2 (Thierry Savatier):
Students should be attracted by international business perspectives, open-minded to diversity, flexible when confronted to cross-cultural situation.