71330053 - Digitalisation of Business Processes

This module studies how digitization affects the information systems that support business processes in companies and how cooperation and interaction between actors as well as mastery of technologies, can lead to the proper execution of business processes. 
The course provides knowledge of digital transformation, process design and modeling and the creation of business relationships using notations and tools used in practice today, in particular BPMN, and covers the fundamental concepts for process exploration, monitoring, compliance by design and verification.

Estimation of private study (outside of contact hours): 10 hours

TARGETED KNOWLEDGE AND SKILLS 

1) Target knowledge :
a. Mastery of the fundamental concepts of information systems 
b. Understanding of business processes, their design and the contribution of digitization within organizations.

2) Target skills :
a. Modeling of interactions between actors in the information system
b. Modeling and documentation of business processes 
c. Mastery of the LucidChart tool and BPMN formalism
d. Design of information system interfaces for business actors
e. Oral and written presentation of a business case

COURSE OUTLINE

Classroom lecture

a) IS fundamentals and examples / IS typology
b) Modelling the environment and interactions between actors
c) Introduction to business processes
d) Process identification and modeling
e) Process analysis - Process redesign
f) Modeling tools and formalism (BPMN)
g) Business vision of processes

PRESCRIBED TEXTS AND PUBLICATIONS

a) Emerging Challenges for Business Process Management : The Role of External Resources and Collaborations, edited by Majed Al-Mashari, et al., Emerald Publishing Limited, 2020. 
b) The Complete Guide to Business Process Management: Business Process Transformation or a Way of Aligning the Strategic Objectives of the Company and the Information System Through the Processes. Jean-noel Gillot. ISBN-13 978-2952826624. 381 pages.
c) M. Dumas, M. La Rosa, J. Mendling and H. Reijers, Fundamentals of Business Process Management, 2nd edition, Springer, 2018.
1. D Chapela-Campa, M Dumas. Repairing Activity Start Times to Improve Business Process Simulation. 2022

RECOMMENDED TEXTS AND PUBLICATIONS

1. Knowledge Transfer and Organizational Performance and Business Process : Past, Present and Future Researches, Emerald Publishing Limited, 2019. 
2. Edvinsson, Anita. Process-Oriented Healthcare Management Systems : Development, Use, and Maintenance for Patient-Safe Healthcare, Business Expert Press, 2020.

EMBLEMATIC BOOKS OR RESEARCH PAPERS REGARDING THE SUBJECT OF THE COURSE

1. Marlon Dumas: Business Process Modeling. Encyclopedia of Database Systems (2nd ed.) 2018

TEXTS AND PUBLICATIONS OF IAELYON FACULTY ON THE SUBJECT OF THE COURSE  

1. Faiza Loukil, Khouloud Boukadi, Mourad Abed & Chirine Ghedira-Guegan (2021). « Decentralized Collaborative Business Process Execution Using Blockchain ». World Wide Web, vol. 24, n°5, pp. 1645-1663. doi : 10.1007/s11280-021-00901-7. HAL : hal-03250846

Individual grade

Written test, 3h

Other grade 

Written Test, in a group, 20min
Nature of assessment: Project presentation and report

Weight: 50/50

TEACHING METHODS

Lectures and practical work in the form of projects (case studies)

NATURE OF MATERIALS

Lecture slides and detailed case study

TEACHING INNOVATIONS AND USE OF TECHNOLOGY

Submission of materials on the Moodle platform plus use of knowledge in the form of forums 
Use of LucidChart modelling tool